Macy's reviews

3.4

51% would recommend to a friend

(31,063 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

team members were really helpful and could be fun to chat with the nature of the job isn’t as demanding as a customer facing role

Cons

hours can be both not enough sometimes and at times they make you stay way over if you’re one of the only few packing which sometimes depending on mgmt they’ll not require people who pick items pack them as well sometimes they just have people pick and then only have a few people doing the packing & processing, and depending on how fast you get items if you get them later in the day it slows down the process of packing n then the bulk of it happens towards the end of your shift. not fun

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Macy's Response
1w
We appreciate you sharing your experience with us as a Fulfillment Associate. Thank you.
1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

You get paid every week.

Cons

You don't get paid much.

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Macy's Response
3d
Thank you for sharing your experience as a Stockroom Assistant. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 22 - 24 of 31,063 Reviews

Glassdoor has 32,675 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.