Macy's reviews

3.4

51% would recommend to a friend

(31,063 total reviews)
avatar

Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discounts, coworkers and customers

Cons

Terrible hours, it really depends on how much the HR/management liked you (at least a lot of favoritism at the store I worked at)

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Macy's Response
1w
Thank you for your honest feedback as a Sales Associate/Cashier. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
1.0
May 30, 2026

Macys

Recommend
CEO approval
Business Outlook

Pros

-Employee discount(20%) -Some overtime hours if full-time

Cons

-Poor management -Minimal hours/pay -no time off -lack of work/life balance -high turnover

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Macy's Response
1w
Thank you for your honest feedback as a Receiving Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees discount can be used in addition to all other current discounts and promotions. Weekly pay & yearly bonus if you meet or exceed sales goal.

Cons

Hourly pay should be increased or should have a monthly incentive program for reaching sales goal. A commission would be even better!

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Macy's Response
1w
Thank you for sharing your experience as a Sales Associate with us!
Viewing 25 - 27 of 31,063 Reviews

Glassdoor has 32,675 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.