Macy's reviews

3.4

51% would recommend to a friend

(31,063 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Feb 12, 2013

Magic is an illusion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

summer fridays (but many departments have too much work and cant take advantage of it) its in san francisco downtown and close to bart, but moving soon and will no longer be as convenient for commuters.

Cons

decisions are made by people who dont have experience outside of this company, old school of thinking in many areas. title matters more than knowledge. technology dept influences many decisions, but its only to keep up with the joneses. technology managers are not experienced technologists. too often problem employees are moved from one department to another. hr cares more about keeping tenured people employed and less about losing talented people. managers react when staff resigns and quickly counter-offers, but the morale and work-load never changes. throwing more money can only do so much, eventually smart people leave and old timers stay.

3.0
May 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Working at a big, familiar American company is kind of cool. Scheduling, paychecks, etc. done online for your convenience (although Insite, the website, is often slow and unruly). There is an employee discount, but you can only use it through your Macy's card account that you are obligated to open.

Cons

"Sales Goals" sometimes unrealistic, and you don't even get paid on commission. You are forced to constantly ask people to open a Macy's account, which most people don't want or need. If you have no customers, you are expected to walk around for hours and make sure everything is in perfect order. Sometimes other employees get pretty cutthroat and steal customers from you just to meet their sales goals/Macy's account requirements.

Viewing 22 - 24 of 31,063 Reviews

Glassdoor has 32,675 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.