Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture improvement Growth always encouraged Pay rate is average Health insurance is not great

Cons

Turn over Retail is not easy Credit applications run everything

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Macy's Response
4mo
We appreciate you taking the time to share your honest feedback with us.
5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience that is related to accounting

Cons

Long hours during busy season

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Macy's Response
4mo
We appreciate you taking the time to share your feedback as our Accountant. Thank you!
5.0
Feb 2, 2026

Love it

Recommend
CEO approval
Business Outlook

Pros

Very nice people, everyone is willing to help you

Cons

Some customers are a bit entitled, but you will always get those in retail

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Macy's Response
4mo
We're thrilled to hear that you loved your time as a Sales Associate! Thanks for sharing - we appreciate it!
Viewing 253 - 255 of 31,084 Reviews

Glassdoor has 32,698 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.