Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Feb 2, 2026

Decent

Recommend
CEO approval
Business Outlook

Pros

Other associates were great to work with

Cons

limited shifts available if working part time

avatar
Macy's Response
4mo
Thanks for sharing your thoughts as a Sales Associate with us. We're glad you enjoyed working alongside your team!
3.0
Feb 2, 2026

Meh, they let me survive

Recommend
CEO approval
Business Outlook

Pros

They had a good education benefit in place for just a minute, before canceling it ald leaving me with classes to pay for and no help

Cons

Building is shutting down forever

avatar
Macy's Response
4mo
Thank you for sharing this with us. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
4.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The environment is great. You will meet and work with amazing people. Good commission, especially during the holiday time, if you’re working hard. Company culture.

Cons

Management (some of them). No training system. Multitasking is not according to pay. Be ready not just sell and push credit cards, but also to do other jobs and operations. The AP department is very strict with employees in the fine jewelry department.

avatar
Macy's Response
4mo
Thank you for taking the time to leave an honest review regarding your time as our Sales Associate. We appreciate it!
Viewing 256 - 258 of 31,084 Reviews

Glassdoor has 32,698 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.