Macy's reviews

3.4

51% would recommend to a friend

(31,087 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jan 22, 2026

It's okay

Recommend
CEO approval
Business Outlook

Pros

Coworkers make your day. Fun environment; never a dull moment. Most managers are fun and results-driven.

Cons

Pay is low and some customers are horrible. Price increases make it twice as hard to sell in a tough economy.

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Macy's Response
5mo
Thank you for taking the time to leave an honest review regarding your time as our Fine Jewelry Sales Associate. We appreciate it.
5.0
Jan 22, 2026

SMM Manager

Recommend
CEO approval
Business Outlook

Pros

Benefits 4 weeks of PTO, 1 week of use your time.

Cons

None. Very busy during holidays,

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Macy's Response
5mo
Thank you for sharing your positive review as our SMM Manager! Happy to have you on the team.
1.0
Jan 22, 2026

Hard pass.

Recommend
CEO approval
Business Outlook

Pros

working with a line i like.

Cons

Your safety to them is as careless as can be... Comepetetive atmosphere. Products were always "out of stock" not meeting the fast paced demands of customers- adding pressure to workers whom need to meet sales goals unrealitsic. Untrained managers lacking personable skills and communication. Lack of on-boarding for new hires. A lot to list bringing the experince of overwhelm and no leadership support.

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Macy's Response
5mo
Thank you for sharing your honest feedback regarding your experience working as our Chanel Makeup Artist. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
Viewing 289 - 291 of 31,087 Reviews

Glassdoor has 32,701 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.