Macy's reviews

3.4

51% would recommend to a friend

(31,087 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jan 21, 2026

good

Recommend
CEO approval
Business Outlook

Pros

Work life balance and decent work

Cons

Lay offs are bad and are all sudden

3.0
Jan 21, 2026

Beauty department at Macys

Recommend
CEO approval
Business Outlook

Pros

Fun staff and the commission can be good if you sell a lot

Cons

The managers play favorites based on who sells the most. They are not flexible with the schedule.

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Macy's Response
5mo
We appreciate you for sharing your honest experience as our Beauty Advisor. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 292 - 294 of 31,087 Reviews

Glassdoor has 32,701 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.