Madison Reed reviews about "people"

67% positive business outlook

Reviews by job title

51 reviews
2.0
Jul 3, 2022

Not fair

Recommend
CEO approval
Business Outlook

Pros

The company has a good concept. Show employees some appreciation. Great education. Pretty nice people to work with. Has benefits

Cons

As an associate the tips are split unfairly, we are treated like we don’t have our license. Clients do not have the option to split the tip so that effects our income. If a colorist mess up on color we have to do a blow out for free and we don’t get paid but the colorist do. We are very under paid for a company that uses their own products. They make us work every holiday as if we are retail they give their employees no free time. We can’t post pictures of our work and grow outside of the company. Only way to grow is to stay within the company. High turn over rate

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Madison Reed Response
4y
Dear Current Team Member, Thank you for sharing your feedback with us. At Madison Reed, we welcome ways to continuously improve, and we invite you to reach out to us directly at hr@madison-reed.com to learn more.
5.0
Aug 10, 2022

Amazing Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People, transparent, values, perks, benefits, culture

Cons

The typical struggles of a small company can be a challenge

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Madison Reed Response
3y
Dear Current Team Member, Thank you so much for providing your feedback. We greatly appreciate it!
2.0
Nov 1, 2022

Don't be fooled by their values

Recommend
CEO approval
Business Outlook

Pros

The people get a 5 star review from me! I had an amazing experience getting to know the people at Madison Reed. I felt a really special connection with almost everyone I worked with. Everyone worked so hard for the mission and it was inspiring to be part of that.

Cons

- The VPs, C-levels hire their friends. It has nothing to do with skill and capability. It's all about the connections you had and not about your resume. - They spend so much on fruitless endeavors and then put the pressure on the employees to make up for lost money and time. - Turnover is high. No one at this company, especially in the marketing department seem to last longer than 1 year. They either get forced out, laid off, or they leave because the culture is toxic. I had 3 supervisors in the period of 9 months. - Underpaid and undervalued. They hire people in at way too low of salary and blame their recruiting software for the ranges they come up with. It's disappointing that a company that expects so much from their employees would undervalue people this much.

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Madison Reed Response
3y
Dear Former Team Member, We appreciate you taking the time to share your feedback with us, we take all reviews seriously and in an effort to continuously learn and improve, we invite you to reach out to us directly at HR@madison-reed.com. Thank you!
2.0
Jun 29, 2023
Recommend
CEO approval
Business Outlook

Pros

They really have a great mission statement. You really want to be apart of changing the industry in a positive way.

Cons

The pay sucks. Think… hair factory. Every 30 minutes a new client. Over and over and over again. A lot of people don’t understand it’s “express” and get upset they move along like a “factory line” Sometimes the clients are verbally abusive to the staff, they know if they complain they will get the service for free and a free service the next time for no reason at all other than desperation to retain clients. The amount of free the company gives away, they will be broke in no time.

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Madison Reed Response
3y
Dear Former Team Member, Thank you for taking the time to share your experience with us. We invite you to reach out to us directly at HR@madison-reed.com to gain a better understanding of your experience. Thanks, The People Team
3.0
May 2, 2022

Good Place To Work if you are a boss babe

Recommend
CEO approval
Business Outlook

Pros

good pay, friendly people, decent hours of operation, health benefits

Cons

irregular schedule, no work life balance, some drama and gossip, overwork you with clients

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Madison Reed Response
4y
Dear Former Team Member! Thank you for your feedback. We encourage you to reach out to hr@madison-reed.com so we can learn more about your experience! Thanks again! The People Team
1.0
Sep 13, 2022

Truly terrible company

Recommend
CEO approval
Business Outlook

Pros

Not many that I can think of.

Cons

The CEO and C team talk a lot about the values but do not live them. The company is full of backstabing, gossip, and nepotism. To get ahead, you have to be a bully. Many leadership roles are filled with friends of the CEO which would be fine if the people knew what they are doing, but they don't. There is little to no strategy. Constant chaos. Constant fear of leadership. You cannot speak up without retribution.

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Madison Reed Response
3y
Dear Current Team Member, First and foremost, thank you for sharing your feedback. We invite you to contact us at hr@madison-reed.com so we can better understand your experience. It is always our mission to lead with our values of Love, Joy, Responsibility, Trust, and Courage. We value your feedback, and are always looking for opportunities to grow. Thank you, The People Team
2.0
Jul 9, 2022
Recommend
CEO approval
Business Outlook

Pros

People are nice, workers are nice, but higher ups a horrible at treating employees.

Cons

You have to work long shifts every day.

avatar
Madison Reed Response
4y
Dear Former Team Member, Thank you for sharing your feedback with us. At Madison Reed, we welcome ways to continuously improve, and we invite you to reach out to us directly at hr@madison-reed.com to learn more.
2.0
Oct 10, 2022

The F word

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable pay. Remote work. Lots of smart and talented people.

Cons

The F word.... family. You know that when a company uses that word they're manipulating you into working really hard... yet what family that you'd WANT to be part of can dump you? Treat you as expendable? You can get incredible performance reviews and be shown the door a week later. There's a lot of backstabbing and bullying, gossip, and nepotism. Some upper level management are untouchable because they're family friends, yet chaotic and under qualified. Everyone at the VP and above level is engaged in vicious competition with each other, and there's constant fear of leadership, and despite saying they value transparency, you cannot speak up without harsh retribution. "Responsible time off" policy actually means 3 weeks and people constantly watch each other's use of time off, leading to fear and people not taking time off.

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Madison Reed Response
3y
Dear Anonymous Team Member, We thank you for taking the time to leave us feedback. We strongly encourage you to reach out to our People Team to get a better understanding of your experience at HR@madison-reed.com.
5.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

The company values really ring true here. This is the best job EVER! The pay and benefits are great! Leadership is amazing and really care about their people. It's like a big family with Amy at the lead. She interacts with us and truly cares about the business she has built.

Cons

I have no cons to report. Only LOVE!

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