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Madison Square Garden

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Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)
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James Dolan

25% approve of CEO

41% positive business outlook

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

858 reviews
2.0
Jun 24, 2026

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn while working on globally recognized brands

Cons

Horrible leadership, horrible work/life balance, terrible communication and no growth opportunities. A lot of office politics. In office model and policies almost felt illegal - you’re being held to a 9-5 model but yet work 24/7 365 days with zero leniency or flexibility. Non executive employees get almost no recognition for their work. Very weird relationship brewing with AI. Company/CEO is also getting very political and it’s uncomfortable. Company/CEO seem unethical and not worth the stress

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working for an organization that values and invests in technology provides exciting opportunities for technical self-improvement. I really liked the technical work I did, and my coworkers and direct manager were great. The pay and bonus structure are above average.

Cons

The company is incredibly fast paced, which feels chaotic and unstable. They hire (and fire!) incredibly fast. Turnover (within IT) was very high during my time which presents a challenge for establishing and maintaining standards within a team. Most times, it feels like a free for all. New policies are pushed out, sometimes retracted/modified, and the overall direction of the company is just unclear. For instance, some team members were originally hired as fully remote or hybrid workers. The company changed its policy to require everyone to be onsite every day, and they were checking badge scans while also threatening to fire you if you didn't comply. Making sure you got your badge scan in every day became the most important "performance" metric. (it didn't matter if you spent 2 hours of company time in traffic to commute each way - as long as you showed up to scan your badge, you're good). Lastly, there's lots of inter-department drama, specifically around placing (and avoiding) blame. You don't want to be in the crosshairs for any issue/outage here. Because of this dynamic, departments rarely work together constructively on things. For a company as old as MSG, you'd think they would have a mature and stable environment to work. Unfortunately, the chaos and instability comes from the very top, so there's little that your direct management will be able to do (as they don't want to be in the crosshairs either) The company culture around the CEO and his posse is essentially don't make eye contact and stay far away.

Viewing 1 - 3 of 858 Reviews

Glassdoor has 1,115 Madison Square Garden reviews submitted anonymously by Madison Square Garden employees. Read employee reviews and ratings on Glassdoor to decide if Madison Square Garden is right for you.