Is Madison Square Garden a good company to work for?

Madison Square Garden has an overall rating of 3.4 out of 5, based on over 1,115 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Madison Square Garden to a friend and 41% have a positive outlook for the business. The best reviews about Madison Square Garden have been left by employees working as Student Associate , Intern and Guest Experience Representative .

Does Madison Square Garden pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Square Garden employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Madison Square Garden. This rating has been stable over the past 12 months.

How satisfied are employees working at Madison Square Garden?

42% of Madison Square Garden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Square Garden 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Madison Square Garden?

Student Associate (94) , Intern (34) , Manager (28) , Cashier (21) , Guest Experience Representative (21) , Coordinator (17) , Bartender (16) , Director (16) , Account Executive (15) , Guest Service Representative (14) , Tour Guide (9) , Usher (9) , Analyst (8) , Anonymous (7) , Sales Associate (7)

What are the pros of working at Madison Square Garden according to real employee reviews?

"if you end up in the right department you will work with some really great people." ((in 96 reviews)); "pay is good and hours" ((in 56 reviews)); "There offer pretty good Benefits for employees who are eligible." ((in 35 reviews)); "fun work environment" ((in 19 reviews)); "Great Coworkers and fast paced environment" ((in 19 reviews))

What are the cons of working at Madison Square Garden according to real employee reviews?

"There's definitely a great deal of inequality and poor management at the top." ((in 52 reviews)); "hours are long and little" ((in 32 reviews)); "No Work life balance sometimes" ((in 23 reviews)); "based culture with high turnover." ((in 23 reviews)); "Upper Management and Executive level employees are closed minded and right out of the dark ages across the board." ((in 18 reviews))

What are employees saying about Madison Square Garden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Square Garden layoffs and their outlook for job security at Madison Square Garden in 2026.

What are the top reviewed Madison Square Garden locations?

New York , Las Vegas , Burbank , Brooklyn , Chicago , Bronx , San Francisco , Madison , Los Angeles , Miami , Atlanta , Clifton , Hoboken , Newark , Sayreville , Union City , Saint Louis , Centerport , College Point , Jamaica , Manhasset , New City , Pomona , Rego Park , Rosedale , Saint Albans , White Plains , New York Mills , Milwaukee , Charlotte

Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)

James Dolan

25% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

858 reviews

5.0

Mar 15, 2010

Summer Internship Review

Online and database marketing

Recommend

CEO approval

Business Outlook

Pros

fun atmosphere, young staff, lots of action and projects to work on

Cons

long hours, sometimes didn't have much to do so sat idely

3.0

Mar 31, 2009

A fun place to work!

Catering manager

Recommend

CEO approval

Business Outlook

Pros

The prestige of working there is the best and the celebrities and interesting people you get to meet are second to none. You get to work with seasoned professionals in management that love giving great service to guests and making sure the their work product is the best they have to offer to any potential guest. In this role there is a great deal of responsibility and also great chances to hone your ability to influence as you are not directly responsible for any of your own staff. This position also gives you major visibility within the organization as you have to reach across departments in order to execute successful events.

Cons

The union is pretty tough and they have a better hold on the management than the management has on them. There is a very adverse relationship indeed between union and management. the hours are very long however, that is to be expected in the hospitality industry. There really isn't any point in getting into the industry if you can't handle the long work hours. The quality work product and the satisfaction of teh clients tend to out weigh the long hours. Other downsides are trying to balance the needs of the sales force with the needs of the labor force.

3.0

Jun 16, 2008

Great Opportunity

Research assistant

Recommend

CEO approval

Business Outlook

Pros

Cool opportunities to meet people who are very smart - Mayor Bloomberg's admin tends to get things done.

Cons

Regime changes too fast for you to have a logn term career path

Viewing 856 - 858 of 858 Reviews

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