MLH pays their medical assistants and support staff poverty wages. Raises end up being pennies when you factor in cost of living and inflation. I work with an MA who has been with MLH for 7 years and is getting paid only $21/hour. I'm getting paid $19/hour which I had to negotiate up from their original offer of $18/hour. Meanwhile, the president of MLH's salary isn't far from $2 million/year. I'm surprised we haven't attempted to unionize yet (we should). High turnover. Every MA leaves to join the "resource team" which pays $5 more (which isnt even comparable to the cost/time of driving to different locations every day). Severely understaffed. Go figure. If they raise the pay, they wouldn't have such a hard time finding support staff. The support staff is diverse--but when you look beyond that to management, it is not diverse at all. They claim to care about their employees and diversity, but it's just lip service.