Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Malwarebytes

Engaged Employer

Malwarebytes B2B Support Engineer reviews

3.0

2% would recommend to a friend

(3 total reviews)
avatar

Marcin Kleczynski

6% approve of CEO

Ratings by category

5.0

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

2.0

Senior management

2.0

Career opportunities

1.2

Compensation and benefits

Ratings by demographic groups

Reviews by job title

3 reviews
5.0
Dec 14, 2019

amazing company

B2b sales representative
Recommend
CEO approval
Business Outlook

Pros

You can feel something big is happening maybe soon they go public. Amazing people and team no complains.

Cons

choosing the right people is the most impotent thing, well done keep going!!

avatar
Malwarebytes Response
6y
Thank you for your kind words and for taking the time to share your thoughts and concerns!
2.0
Jul 2, 2019

Not great for support engineers

B2b support engineer
Recommend
CEO approval
Business Outlook

Pros

You get all the perks - pension, health insurance, free food and free car parking The job is not too hard, they only have two core business offerings, and the software is very easy to work with The cork office is small, and the people are very friendly. The B2B support engineering job would be ideal for someone coming out of a non-technical support job, who is interested in starting a career as a support engineer.

Cons

When I started, the company still had a startup vibe, and they were very flexible about working remotely as well as the office Over time, these privileges were slowly taken away. They used to trust employees to work, and management were not so intrusive in the business support teams work. Eventually, it felt more like a call centre. They hired a micro-manager for the business support team, and focused on metrics like CSAT, rather than the quality of the support offered For the support engineers in cork, there is limited to no opportunity for career progression, training or development. The will likely outsource this kind of work in the end.

avatar
Malwarebytes Response
7y
Thank you for your honest feedback as we value employee feedback and appreciate you being open and honest. As we continue to grow, we are moving at a fast pace while working to keep it fun, interesting, and rewarding. We are working hard to implement additional manager training. Your comments and feedback will be taken into consideration.
Related searches: Malwarebytes B2B Support Engineer jobs | Malwarebytes B2B Support Engineer salaries | Malwarebytes benefits | Malwarebytes interviews
Malwarebytes reviewsMalwarebytes B2B Support Engineer reviews

Glassdoor has 406 Malwarebytes reviews submitted anonymously by Malwarebytes employees. Read employee reviews and ratings on Glassdoor to decide if Malwarebytes is right for you.