Honestly, I don’t even know how else to say this anymore, but work right now is just… not it.
Everything feels like it’s being run like some weird finance obsession experiment. It’s all about money and numbers and nothing else.
Townhalls? Yeah those aren’t townhalls. That’s just CM talking for an hour straight like it’s her personal podcast. Nobody else really speaks. No real discussion. Just “profits, numbers, results” on repeat. We’re in recruitment, not some Wall Street fantasy.
Then on top of that we’ve got weekly 1-to-1s with literally everyone, plus weekly reports. Like actual essays. So people are spending half their time writing updates instead of doing actual work. It’s just admin on top of admin. Feels like we’re being monitored all the time instead of trusted to do our jobs.
And the client stuff has gotten honestly ridiculous. Client managers are basically being turned into debt collectors now. Sending aggressive payment chasing emails BEFORE anything is even overdue. Threats of interest, legal action, all that. It’s way too much. And obviously clients are noticing. We’ve gone from relationship partners to payment chasers. No surprise deals are dropping and clients are backing off.
Inside the office, morale is low as hell. People are quitting. There’s this constant fear of getting called out in front of everyone over small mistakes. And if you’re not in favour, suddenly it turns into PIP mode real fast. But everyone knows what that really means. It’s not about helping you improve, it’s basically just pushing you out slowly.
So yeah, overall it just feels like pressure, control, and numbers… with zero trust and zero understanding of how this industry actually works.
If we’re being real about what needs to change:
Stop the weekly 1-to-1s. It’s overkill. Not everyone needs to be checked on like this every week.
Kill the weekly reports too. Nobody needs to write essays about what they did. Just look at actual results if you want to measure performance.
Let Credit do credit control. Stop forcing client managers to act like debt collectors. It’s damaging relationships and making us look desperate.
Townhalls need to stop being one-person speeches. Otherwise just send the slides and save everyone the time.
And stop the public call-outs. It’s not “accountability”, it just embarrasses people. Do it privately like a normal human conversation.
PIPs should actually be about fixing performance, not a slow exit process everyone can see through.
At the end of the day this is still a people business. Right now it feels like that’s completely forgotten.
