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Marin Software

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Marin Software reviews

4.1

67% would recommend to a friend

(249 total reviews)
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Chris Lien

93% approve of CEO

53% positive business outlook

Marin Software has an employee rating of 4.1 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Marin Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

249 reviews
3.0
Feb 2, 2016

Need More Equitable Measurements of Performance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I truly enjoy the people that I work with; there is little to no office drama. Unlimited PTO, good medical benefits, and a lovely downtown office are great perks.

Cons

Th biggest complaint that I have about my department is that our compensation incentives are not equitable across the team and are not aligned with organizational goals. To paint a clear picture, lets say their are two teams within the Lead Generation department; team "A" and team "B". Members of team "A" receive one or two "warm leads" a month and spend the majority of their time researching, cold calling, and emailing prospects to try to generate opportunity for the company out of thin air, which is valuable to the organization since the Opportunity generated this way would not exist otherwise. Team "B" on the other hand receives 80% more inbound leads or demo/trial requests than Team "A" and spend most of the day following up on warm/inbound/marketing generated leads and are essentially just setting appointments with interested prospects that sought Marin out (not rocket science; an untrained intern could perform the same function or our Account Executives could do this with very little time/effort). Team "A" is forced to strategize, research, and pound the phones all day with outbound efforts. Team "B" gets to show up and process leads that were generated by Marin marketing dollars and efforts. This makes it much harder to be competitive department wide as a member of Team "A" which requires outbound "self-generated" opportunities than it is on Team "B" who follows up on Inbound "warm' leads. It is also a morally defeating as Team "A" reps put in late hours to meet their quota while Team "B" can hit quota by just showing up, with zero outbound effort.

3.0
Mar 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Good coworkers, nice location, decent pay & benefits, reasonable work life balance

Cons

Management lacks focus, every quarter there's a completely new (and unrealistic) strategy for trying to hit profitability. While founders have all been pushed out, there's a clear detrimental imprint that's been left on the company. The level of micromanagement was so high under them that now there's a pervasive feeling of helplessness, inaction and heavy handed bureaucracy. This has resulted in extremely high attrition rates across all orgs. The poor stock valuation makes for a very weak equity play for both current and prospective employees.

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Marin Software Response
11y
It seems you rank our total compensation to be very competitive in addition to providing work-life balance. Today we are offering RSU’s for most positions and constantly reviewing low performers while giving them a chance to improve prior letting people go which is the right thing to do. We just signed an agreement with a vendor to provide management training to be launched soon. More to come in terms of changes with how we develop our employees. More good news is our San Francisco office is undergoing a massive remodel. Looking forward to seeing our new look.
3.0
Jan 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Great people. Coworkers are a genuine pleasure to be around; almost everyone gets along on a personal level. Free snacks and drinks. Good office locations, and a best in industry product offering.

Cons

Upper and middle management do not communicate across departments and teams. KPIs, processes, and metrics are constantly changing so it is impossible to perform accordingly. Management will commit to compensation and incentives that are never followed through with; consistency and follow through from middle management leaves much to be desired. Comp and incentives have been cut for sales teams except for upper management, and there is rampant turnover. Sales positions are luck of the draw and territories are not fairly allocated; reps that get only inbound leads have the same performance goals as those who source all of their own opportunities. Front line territories and kpis designed by middle mgmt, who does not understand the day to day of their teams, need to be seriously reviewed and revised by upper level management. Current processes are a quagmire, people are confused, frustrated, and moral is suffering.

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Marin Software Response
11y
Hello and thank you so much for sharing your experience here. Thank you for all that you do for our company! One of the objectives this year is to make sure that each individual, team, and department goal, ties back into the greater company goals. We have also standardized our comp structure in the entire sales organization. Hopefully these will address the issues you are experience with the outbound and inbound roles and requirements. We are very positive for 2015! Stay tuned for the improvements to come!
Viewing 28 - 30 of 249 Reviews

Glassdoor has 272 Marin Software reviews submitted anonymously by Marin Software employees. Read employee reviews and ratings on Glassdoor to decide if Marin Software is right for you.