Mariner Finance reviews

3.7

68% would recommend to a friend

(683 total reviews)
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Joshua Johnson

88% approve of CEO

62% positive business outlook

Mariner Finance has an employee rating of 3.7 out of 5 stars, based on 683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mariner Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

683 reviews
3.0
Dec 26, 2016

Good Place for Growth Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a lot of growth potential, giving employees a lot of opportunities to grow, take on a lot of responsibility, explore new ideas and participate in big projects. Awesome HR department! They are always available to employees, pleasant, intelligent, hardworking, and always go above and beyond.

Cons

Executive team lacks diversity which holds them back from being as successful as possible - they are too close minded for the amount of potential the company has. Very outdated pay rates for current roles...low paying compared to competitors. Not many perks for employees and the organization lacks employee engagement although HR has made strides in engaging employees. Employees are unmotivated and it shows, which makes it a difficult work environment to be in day in and day out. Company culture is pretty bland, especially if you are working in the field.

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Mariner Finance Response
9y
Thank you for your review. Your feedback is incredibly valuable as we always look to enhance, improve, and grow as an organization. Our Headquarters Engagement Committee is growing and works hard to help build and motivate our teams through fun and inclusive activities. These types of reviews are very important for our growth and improvement and we really appreciate your feedback. We’re sorry to hear that your experience did not measure up to our standards and want to assure you that your comments will be shared with our leadership team. If there is anything else you’d like to share, please email contactus@marinerfinance.com.
3.0
Dec 14, 2016

Branch Manager

Recommend
CEO approval
Business Outlook

Pros

Awesome benefit package, home office support is excellent. The software package is the best I ever had in almost 30 years in the consumer finance industry.

Cons

If you are a well paid experienced manager that comes to Mariner thru a buyout get your resume ready. They will find any reason at all to fire you. In my instance they even refrained from putting their so called reasons in writing. They wear down their staff with needless reports and micromanage managers and Avps to exhaustion while they over pay Vps to be glorified cheerleaders. They needle every possible missed point on an application while at the same time blindly sending easy to cash checks to folks we didn't even know. They do not allow the manager any discretion for the apr and demand excessive insurance packages that destroy customer retention if not approaching a dangerous breach if the feds catch up to all of that. Ironically they claim on the surface to be overly concerned for federal compliance.

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Mariner Finance Response
9y
Thank you for your review. We appreciate the constructive feedback on your working environment. Mariner Finance works hard to foster a positive, inclusive, and customer-focused culture where employees are encouraged to achieve their potential. We’re sorry to hear that your experience did not measure up to our standards and want to assure you that your comments will be shared with our leadership team, so we can continue to learn and grow as a company. Your feedback is important to us and we would appreciate you reaching out to us at contactus@marinerfinance.com with any additional information you have to share that may help us promptly identify and address any instances of inconsistent or non-compliant behavior.
4.0
Nov 4, 2016

Branch Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Career Advancement opportunities, fast paced, empowers employees, training

Cons

Sales pressure to perform, typical drawbacks of consumer finance industry

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Mariner Finance Response
9y
Thank you for your review. Mariner Finance works hard to foster a positive, inclusive, and customer-focused culture where employees are trained and empowered to achieve business and personal goals. We appreciate you providing a realistic outlook on expectations for future job applicants and hope that you will not hesitate to share any suggestions you have to further enhance the workplace environment with the Human Resources Department.
Viewing 634 - 636 of 683 Reviews

Glassdoor has 695 Mariner Finance reviews submitted anonymously by Mariner Finance employees. Read employee reviews and ratings on Glassdoor to decide if Mariner Finance is right for you.