Pros
Working from home part time, evening hours. Able to make your own schedule so long as you work the 20 hour minimum, with 4 hours on Saturday.
Cons
Terrible management, awful training, phone dialer doesn't work most of the time. I worked for maritz as a home based phone interviewer. The phone dialer would slow down and stop working. It is very hard to get any time off unless you beg for it. The management team sucks. They would over schedule on some surveys and under schedule on others. At the end of the month when the call volume was low, you had to wait until the last minute to know if you were still scheduled to call or scheduled off. The supervisors email the schedules out at the last minute. You had to follow the survey script exactly or you would get penalized for going off script. You could not even say anything positive to the customer, like "that's great", etc. I got written up several times for saying something positive to the customer while doing a survey. You also get a lot of very nasty respondents, some of them will cuss you out and say vulgar things to you. I will never work at such a company again.
