Marriott International reviews

3.9

71% would recommend to a friend

(18,859 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Jan 9, 2021
Recommend
CEO approval
Business Outlook

Pros

I cannot say enough great things about the majority of the coworkers that I worked with. Many were so supportive and understood the toll of the job. Parties were thrown to celebrate anniversaries and retirements.

Cons

People were constantly crying in the bathroom. The salary is quite minimum given the workload with very few opportunities to move up. There were several instances of racial bias and it's clear given all of the leadership team is white. When given opportunities to interview for a promotion, they will give you a small critical reason why you did not get it after years of only positive year end reviews with no real feedback. They end up giving the position to a less qualified white person. When reporting someone making a racist comment to me and laughing, they asked what they wanted me to do about it. Clearly not allies to people of color.

2.0
Jan 2, 2021

Long hours, no work life balance, spotty leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, good benefits, coworkers are nice, free food in cafeteria

Cons

50 hr work week, denied requests off, 10 day stretches with no days off, holidays off based on seniority (had to work every holiday)

Viewing 226 - 228 of 18,859 Reviews

Glassdoor has 21,448 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.