Mars Customer Development Manager reviews

4.6

98% would recommend to a friend

(13 total reviews)
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Poul Weihrauch

100% approve of CEO

99% positive business outlook

Reviews by job title

13 reviews
5.0
Jun 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Access to senior leaders Learning and training opportunities

Cons

Intense work load and can be exhausting

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Mars Response
4y
Thank you for taking the time to write a review to share your experience with us and provide such constructive feedback. We deeply care about our Associates, and are dedicated to always improving, so if you would like to provide any further feedback regarding your listed cons, please get in touch with your People and Organization team. We appreciate your perspective and look forward to hearing more from you. Thank you.
2.0
Oct 28, 2021

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Very flexible, supportive colleagues, accessibility to training, dogs in the office!

Cons

Loyal staff are overlooked, especially once you hit a certain age. Huge amounts of red tape and internal process to go through. As a result you get little time to focus on your customer and no longer have any autonomy. Mars used to have a great culture but unfortunately this has been lost when bringing in lots of external recruits.

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Mars Response
4y
Thank you for taking the time to write a review to share your experience with us and provide such constructive feedback. Yours is clearly not the experience we aim to offer our Associates, and we're incredibly sorry to hear that during your time at Mars you did not receive the right level of support. We deeply care for our Associates' wellbeing and development, and are dedicated to always improving, so we would really appreciate the opportunity to discuss this further with you. Please reach out to the Mars Ombudsmen team at ombudsman@effem.com. They are an independent, confidential, informal and neutral resource available to all Associates. We look forward to hearing from you.
3.0
Oct 18, 2021

Mars

Recommend
CEO approval
Business Outlook

Pros

Invested in development theory via online learning and Mars university

Cons

Processes could be improved, culture can be quite toxic

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Mars Response
4y
Thank you for taking the time to write a review to share your experience with us and provide such great feedback. We are deeply committed to our Associates' wellbeing and development and we're happy to hear you're having a positive experience with us. If you would like to share any additional feedback or recommendations, please get in touch with your People and Organization team. Thank you!
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