Marshalls reviews

3.4

57% would recommend to a friend

(7,645 total reviews)
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Ernie Herrman

55% approve of CEO

46% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 27, 2013

Not a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved my coworkers and some of the managers there.

Cons

Depending on who you get, some of the Store Managers are negative. Mine always asked us to change something to a certain way, then would turn around and yell at us, asking who arranged it that way (when we would do it the way they wanted.) Not much room to grow.

4.0
Sep 26, 2013

Marshalls

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people to work with, Very understanding of mistakes and train you very well.

Cons

If you're a guy, you're most likely always the one going outside getting carts. Which isn't that big of a deal.

3.0
Sep 23, 2013
Recommend
CEO approval
Business Outlook

Pros

It was a fun laid back place to work. Starting off, I worked multiple departments: Men and Kids, Women's, Home, the dressing room, and the front. I always got about 30 hours a week. They love people who have complete and open availability. The employees were great and I made good friends while I was there.

Cons

The managers. When you're at the front ringing up customers, my manager would be standing about ten feet away and talking in my ear through the walkie, "Make sure you ask them for TJX credit cards. Did you ask them? You sure? They said no? Ask again! Keep telling them the benefits. I don't care if they keep saying no!" TJX, TJX, TJX, that's ALL they care about. You will be bombarded every FIVE MINUTES to see if you got them a credit card or not. They want you to get about ten a week, two a day if you work five days a week. And God forbid if you take scan the item before you take off the sensor or take off the hanger last because it ruins their "ringing sequence."

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Glassdoor has 7,861 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.