Masco Customer Service Associate reviews

1.0

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(1 total review)
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Keith Allman

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Reviews by job title

1 review
1.0
Feb 14, 2012
Recommend
CEO approval
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Pros

The pay rate is excellent.

Cons

There is no autonomy granted to employees. Masco/Kraftmaid pulls the wool over employee's eyes concerning company wide decisions that have an impact on their livelihoods. For instance, days prior to a layoff all coordinators on the production floor reassured their departments that an upcoming layoff was just a rumor. Two days later a memo was posted stating that if an employee's hire date was prior to the date listed that they would have to be let go. After said employees were laid off there was not enough individuals left for all departments to function properly. Management is all about passing the buck here.....accountability is moved from one managers shoulders to the next down until an issue is forgotten rather than resolved. The housing market/scam of 2007 can only be blamed for so long before management re-evaluates decisions they have made.

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