MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
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Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

My current MassMutual firm is a former MetLife Premier Client Group firm, this has exposed me to a different side of things as at MPCG the focus was on holistic financial planning. This gave me good exposure to Financial Planning. Great product training and a competitive Whole Life product but not much else.

Cons

After the acquisition of MPCGs associates there has been a major shift from fee based financial planning to pushing insurance products making this business less about building relationships and more about making one time sales. The insurance industry is slowly turning into a commodity industry especially with online insurance brokerages getting the business of millennials. I am a millennial myself and understand that Life Insurance is an important part of a financial plan but MassMutual simply cares about producing LADL and not the overall plan. I am considering leaving the business because this is a eat what you kill environment and there are so many jobs out there that let you eat what you kill and if you have a bad month they'll give you some rations to get you through the slow times.

2.0
Mar 23, 2017
Recommend
CEO approval
Business Outlook

Pros

The whole life product is good, should be, that's what you are going to be forced to sell. You can sell MML products from almost anywhere, why settle? If it is the right fit, do yourself a favor and interview with at least 3-4 companies. It's easy, call the office, ask for a manager and ask for an interview. Every manager is driven to fill seats, they will likely interview you. Benefits are good.

Cons

Managers and the agency get a huge override on what they call Tier 1 LADL business in your early years. Outside of that, the overrides are drastically reduced. Following the Met purchase, management in both firms are competing to try to win the right to be the only GA left in Upstate NY. The two GAs in Buffalo hate each other and trash each other to their managers. To "win" they have to be profitable and cut costs, which they are doing by firing people with no notice or charging fees to new advisors in excess of $400 per month. You don't have to pay that, find a different company and ask about costs during and if you do not make it. If you fail, and 90% of people do, expect a bill. Want to go somewhere else, maybe keep your clients, expect a battle. MassMutual loves the courtroom.

5.0
Mar 22, 2017

Awesome Place to Work

Recommend
CEO approval
Business Outlook

Pros

The ability to build your own business- This opportunity allows you to build your own process, client base and business model. There are opportunities for joint work with other advisers who are experienced. Selfless management team- They management team here does everything in their power to help you achieve your personal goals in regards to building your own business. They ensure that you are on track and hold you to the expectations you set for yourself. You get what you put in- This career is not for the faint of heart or those who want something handed to them. If you do not wake up every day to find people that you can help educate and provide solutions to their problems then this isn't a job for you. Hands on help- There are numerous ways the office and staff help advisors with their business. The training program here has become top notch and is designed to get you up and running as quickly as possible. The staff is exceptionally helpful with marketing events, business coordinating and creating an incredible client experience

Cons

100% Commission Base This is not a career path for everyone. You cannot sit around and hope for clients to seek you out. The learning curve is steep but the joint work partners help fix that.

Viewing 31 - 33 of 2,382 Reviews

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