MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
May 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits, schedules, opportunities for advancement, educational courses available, managers.

Cons

Not a ton of in person training for advanced roles.

1.0
Nov 25, 2018

Awful Company

Recommend
CEO approval
Business Outlook

Pros

Very few as this is not a company that values its employees.

Cons

This is truly an awful company with horrible management. In all my career have never seen employees treated as poorly as here. The absolute worst behaviors are rewarded. The culture is not of teamwork, collaboration, inclusiveness, and respect. Due to outsourcing and downsizing, everyone is out for themselves. There are major reorgs on average every 6 months. Morale is the worst I've ever seen. Biggest mistake of my career was joining this company. Because of the culture of fear, no one is willing to provide open and honest feedback and all too often people fake or ignore what is plainly obvious because management doesn't want to hear anything except how great things are going. Very hard to move around or advance because they would rather hire outside than promote their own people. Amazing how even simple processes are made overly complicated and designed on purpose as a form of job security.

1.0
Jan 1, 2018

POOR CULTURE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

FLEXIBLE SCHEDULE GOOD PLACE TO GET AN EDUCATION ON LIFE INSURANCE AND OTHER INSURANCE PRODUCTS.

Cons

POOR TRAINING POOR CAREER DEVELOPMENT POOR LEADERSHIP They talk a good game about great culture and flexibility but do very little in actually helping new prospective advisors succeed. All you need here is a Life Insurance license and every problem your family, friends, prospective clients face suddenly becomes a nail and the answer is Whole Life Insurance. Best Interest of the client? Hardly. Interested in being a real financial planner? don't stick around here too long. Learn what you can (6 months), then move on.

Viewing 28 - 30 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.