MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Nov 18, 2022
Recommend
CEO approval
Business Outlook

Pros

- Bonuses can be good - if you in with the right crowd you are protected - some schedule flexibility

Cons

This was a great company a few years ago but over the last few years it has trended downward. It has had numerous strange departures including the head of IT and other senior leaders. Micromanagement is everywhere and employees are encouraged to turn on each other. The company is either going through a severe financial struggle or some bizarre cultural upheaval. Much of IT seems to be once again being sourced out to foreign countries like Romania at the expense of current employees. It’s just not a great place to be right now.

5.0
Sep 26, 2022

Great culture

Recommend
CEO approval
Business Outlook

Pros

Great culture and people. Ability to work from home.

Cons

Two main offices in Springfield and Boston splits teams.

3.0
Sep 5, 2022
Recommend
CEO approval
Business Outlook

Pros

compensation is reasonable and on par with industry ranges

Cons

STAY AWAY FROM Information Technology The IT Department - It’s run by a group of self serving narcissistic sycophants who don’t give one iota about employees. It’s kingdom building at its worst , with leadership throwing their own people under the buses. Only the strong , or reverent or indifferent survive.

Viewing 334 - 336 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.