MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

A fairly open platform in terms of product choice

Cons

Extremely outdated managers and sales coaches. The type of guys living on residuals or an inherited book from 30 years ago who will throw you off of chasing serious clients in favor of making a 200$ commission term life insurance sale. An extreme focus on putting "numbers on the board" rather than getting paid. The methodology is also awful, Cold calling non-clients from a "spam likely" flagged number is beyond pointless.

5.0
Dec 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Fantastic work/life balance, plenty of perks and extremely competitive benefits.

Cons

None, the company does a great job to keep employees happy

Viewing 355 - 357 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.