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      MassMutual

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      MassMutual reviews

      3.5

      54% would recommend to a friend

      (2,385 total reviews)
      avatar

      Roger W. Crandall

      72% approve of CEO

      51% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Mar 16, 2020

      One perspective

      Investment liaison
      Recommend
      CEO approval
      Business Outlook

      Pros

      Part of a large organization that is focused on providing a positive customer experience, generally a good work life balance, plentiful training opportunities and if desired, opportunities to volunteer on projects and increase your exposure.

      Cons

      Like most large companies, there are divisions that appear protected by management that are not as competitive as they could be, there is at least the appearance of favoritism in staffing and promotion decisions, while there is a regular focus on out-sourcing certain roles and functions (e.g. finance, systems).

      3.0
      Nov 26, 2019

      No work life balance

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, stable company, inclusive environment

      Cons

      Workplace Solutions, formerly Retirement Services is treated like a second class group compared to their flagship insurance businesses. There are constant rumors they are going to sell off the retirement business. Most departments are extremely short staffed but if you get paid overtime it’s not too bad. If you’re salaried they just keep piling on the work because they expect you to get the work done no matter how many hours you have to work. Investment in systems and technology is far from robust so we work with old, outdated systems that just slow us down. If you want to work here avoid any job in Enfield.

      3.0
      Nov 4, 2019

      Conflicted

      Assistant vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great mission, super CEO, Boston no presences is a win

      Cons

      Long standing ineffective leaders at the highest levels of organization. Inability to transform and modernize.

      Viewing 370 - 372 of 2,385 Reviews
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      ReviewsMassMutual reviews

      Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.