MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits - some salaries at range, some are below. Still give out bonuses.

Cons

Sending IT jobs out of the country to India & Romania. Advancement here is more who you know rather than what you know. Frequent layoffs, a lot of experience people let go for hiring more out of the country.

1.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros - it used to be a good place to work. Not anymore

Cons

Terminating employees who go to HR with valid concerns only to be put on a PIP Plan and ultimately let go. 6 year employee who has had stellar reviews and one manager doesn’t like you and does everything to destroy you when in fact the problem is the manager !

1.0
Jan 19, 2024

Poor culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are none…don’t work there

Cons

outsourcing to india and firing US employees

Viewing 37 - 39 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.