MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits and flexibility are good.

Cons

Culture is worsening over time. Leaders and employees are disengaged, frustrated, unauthentic, and not genuine. Employees feel disposable and many are overworked. Lots of turnover and many planning to leave. Management is out of touch with workforce /employees. Most managers have very limited understanding of subject matter. Faking their knowledge, reactionary, and threatening. Treats employees like disposable slaves, making people physically sick and full of anxiety. Great marketing to lead you to believe they care about engagement and enablement, but hypocritical and demonstrates the worst of the worst people skills I have ever experienced in my career.

1.0
Apr 3, 2018

Boiler Room

Recommend
CEO approval
Business Outlook

Pros

Great CEO And horrible support staff

Cons

Partners are scammers .. Partners force you to do calls for their practice and drop you once you hit your 25 appts. No support , no help and poor management skills. Stay away from a partner

1.0
Jan 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Great place for unambitious staff who don't want to be challenged in their work or who want to collect a paycheck

Cons

Poor strategic and innovative leadership; my manager was particularly adept at micro-managing - remote working frowned up; in office every day; little respect for anyone else's schedule but her own Beware of passive aggressive Managers who have talented 'underlings' Very poor and behind-the-times IT - tools, services

Viewing 40 - 42 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.