MassMutual reviews

3.5

55% would recommend to a friend

(2,388 total reviews)
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Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Management cares about their employees - very generous when things are going well. This year, the company paid bonuses despite not meeting prior year performance goals and senior management took responsibility for that.

Cons

Can't speak for the whole company but in my department, higher ups are trying to reduce costs as much as possible and instead of replacing employees that have left, responsibilities get distributed among remaining team members.

5.0
May 25, 2025

Solid and stable

Recommend
CEO approval
Business Outlook

Pros

Good work/life balance. Customer centric. Pleasant, professional co workers.

Cons

Not progressive, slow to change and advance.

Viewing 532 - 534 of 2,388 Reviews

Glassdoor has 2,835 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.