Is MassMutual a good company to work for?

MassMutual has an overall rating of 3.5 out of 5, based on over 2,835 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at MassMutual to a friend and 51% have a positive outlook for the business. The best reviews about MassMutual have been left by employees working as Internship , Data Scientist and Financial Analyst .

Does MassMutual pay their employees well?

According to anonymously submitted Glassdoor reviews, MassMutual employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MassMutual. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at MassMutual?

55% of MassMutual employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MassMutual 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MassMutual?

Financial Advisor (236) , Financial Services Representative (130) , Financial Services Professional (84) , Intern (61) , Customer Service Representative (43) , Financial Representative (39) , Project Manager (30) , Director (27) , Consultant (24) , Agent (22) , Insurance Agent (22) , Business Analyst (21) , Account Manager (20) , Sales Representative (20) , Financial Professional (18)

What are the pros of working at MassMutual according to real employee reviews?

"Great benefits and it is hard to get fired" ((in 227 reviews)); "Great people and tasks were not very demanding." ((in 168 reviews)); "Good work hours and work/life balance" ((in 112 reviews)); "Culture is great and flexibility for work life balance" ((in 108 reviews)); "You learn how to deal with rejection and Sandler Training is a good tool for life" ((in 87 reviews))

What are the cons of working at MassMutual according to real employee reviews?

"There is no salary so if you have a a difficult month getting business you have absolutely no income" ((in 86 reviews)); "No base pay commission only commission rates are lower with MassMutual than some other companies." ((in 68 reviews)); "Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite." ((in 45 reviews)); "Upper management could care less about anyone but themselves and THEIR boss." ((in 20 reviews)); "Favoritism definitely exists in this company" ((in 13 reviews))

What are employees saying about MassMutual layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MassMutual layoffs and their outlook for job security at MassMutual in 2026.

What are the top reviewed MassMutual locations?

Springfield , Boston , New York , Enfield , Phoenix , Houston , Bala Cynwyd , Philadelphia , Charlotte , San Francisco , Chicago , Atlanta , Walnut Creek , Pittsburgh , Fort Lauderdale , Richmond , Raleigh , Scottsdale , Minneapolis , Los Angeles , Seattle , Lake Oswego , Warren , Buffalo , Virginia Beach , Southfield , Dallas , Cincinnati , Portland , Amherst

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MassMutual

MassMutual reviews

3.5

55% would recommend to a friend

(2,388 total reviews)

Roger W. Crandall

73% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 14, 2022

Good compensation package

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good compensation package with decent health,dental,life insurance

Cons

Request critical/technical support often takes time which hinder working efficiency a lot.

2.0

Aug 2, 2022

This Company Could Be So Much Better

Internal wholesaler

Recommend

CEO approval

Business Outlook

Pros

The advisors and agency leadership that I've worked with have been amazing. I will miss interacting with them and watching them grow their practices.

Cons

-The internal role is very similar work to the director role, with much less pay. - There isn't a clear career path to strive for in this role, no matter how hard you work and what impact you have on your region. - Leadership does not care about the team under them. When a suggestion of how to make things better is shared with leadership, we are told it's not a priority. - Leadership's measurement of success focused on only a few people in each region versus success of the region as a whole. -When direct leadership is asked for guidance, the request is side stepped. There is no relevant coaching to help us improve performance. There are only general cliché platitudes given. - Upper leadership doesn't interact with the team on a one on one regular basis. I've spoken to the head of the department very few times over my entire career at the company. -Remote workers are very isolated from the rest of the company. There are happy hours, coffee chats, ice cream events, and other opportunities to engage with upper company leadership for those local to headquarters. Furthermore, I have not met any of my leadership in person while at the company. -I have not felt like a valued contributor in this organization in for some time.

3.0

Aug 1, 2022

A changing place

Analyst

Recommend

CEO approval

Business Outlook

Pros

the company is still financially strong

Cons

There are many people/work for sounds-good or looking-good but not practical/realistic. Recently, the turnover rate is high.

Viewing 595 - 597 of 2,388 Reviews

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Jobs at MassMutual

COLI Sales Consultant

Information Security Analyst

Suitability Principal

Suitability Principal