MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great purpose, good culture, and benefits.

Cons

They have, and continue to, move a lot of work outside of the U.S. which is something they were proud to not be doing as recent as 4-5 years ago. This has caused loss of work and constant org changes. They also don't allow you to be in many roles if you're remote.

Viewing 4 - 6 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.