4.0Dec 15, 2022OkayCustomer service representative (csr)Former employee, more than 1 yearSpringfield, MARecommendCEO approvalBusiness OutlookProsGreat benefits, decent pay, nice peopleConsNo one really knows whats going on, lack of communication between different departments, under-staffedShow more
3.0Dec 6, 2022Ehh I don’t knowCustomer service representative (csr)Former employee, more than 5 yearsSpringfield, MARecommendCEO approvalBusiness OutlookProsLife policy Bonus Work life/balanceConsUnorganized No one on the same page Micro-managedShow more
5.0Feb 1, 2022Awesome companyCustomer service representative (csr)Former employee, less than 1 yearSpringfield, MARecommendCEO approvalBusiness OutlookProsGreat benefits. Gym and dry cleaning in building.ConsStressful job. Agents call to complain about the marketShow more