Is MassMutual a good company to work for?

MassMutual has an overall rating of 3.5 out of 5, based on over 2,836 reviews left anonymously by employees. This rating has been stable over the past 12 months. 55% of employees would recommend working at MassMutual to a friend and 51% have a positive outlook for the business. The best reviews about MassMutual have been left by employees working as Internship , Data Scientist and Financial Analyst .

Does MassMutual pay their employees well?

According to anonymously submitted Glassdoor reviews, MassMutual employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MassMutual. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at MassMutual?

55% of MassMutual employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MassMutual 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MassMutual?

Financial Advisor (236) , Financial Services Representative (130) , Financial Services Professional (84) , Intern (61) , Customer Service Representative (43) , Financial Representative (39) , Project Manager (30) , Director (27) , Consultant (24) , Agent (22) , Insurance Agent (22) , Business Analyst (21) , Account Manager (20) , Sales Representative (20) , Financial Professional (18)

What are the pros of working at MassMutual according to real employee reviews?

"Great benefits and it is hard to get fired" ((in 235 reviews)); "Great people and tasks were not very demanding." ((in 173 reviews)); "Good work life balance with flexible work hours and remote work options." ((in 112 reviews)); "Culture is great and flexibility for work life balance" ((in 107 reviews)); "Great training to set you up for success" ((in 92 reviews))

What are the cons of working at MassMutual according to real employee reviews?

"There is no salary so if you have a a difficult month getting business you have absolutely no income" ((in 88 reviews)); "No base pay commission only commission rates are lower with MassMutual than some other companies." ((in 65 reviews)); "Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite." ((in 41 reviews)); "Upper management could care less about anyone but themselves and THEIR boss." ((in 21 reviews)); "Favoritism definitely exists in this company" ((in 12 reviews))

What are employees saying about MassMutual layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MassMutual layoffs and their outlook for job security at MassMutual in 2026.

What are the top reviewed MassMutual locations?

Springfield , Boston , New York , Enfield , Phoenix , Houston , Bala Cynwyd , Philadelphia , Charlotte , San Francisco , Chicago , Atlanta , Walnut Creek , Pittsburgh , Fort Lauderdale , Richmond , Raleigh , Scottsdale , Minneapolis , Los Angeles , Seattle , Lake Oswego , Warren , Buffalo , Virginia Beach , Southfield , Dallas , Cincinnati , Portland , Amherst

Skip to content Skip to footer

Notifications

MassMutual

MassMutual reviews

3.5

55% would recommend to a friend

(2,389 total reviews)

Roger W. Crandall

73% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 7, 2023

Best chance at survival in a challenging industry

Financial service representative (fsr)

Recommend

CEO approval

Business Outlook

Pros

Interactive, Supportive, Engaging, Caring, Educational

Cons

No Base Salary, High Turnover, You Get What You Give

4.0

Nov 29, 2023

Good not great

Product manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, relatively flexible for the industry, strong senior management

Cons

Pay could be better, middle management was not super effective

2.0

Sep 29, 2023

Warning to college graduates

Financial planner

Recommend

CEO approval

Business Outlook

Pros

I'm trying to be objective but there were not many pros. I have heard good things about some other branches but Eastern Pennsylvania was not one of them.

Cons

- poor onboarding - absolutely not good for college grads with a small network - THEY WILL MAKE YOU CALL ON YOUR "Natural Network" AKA YOUR FAMILY AND FRIENDS **Here is my warning** They promised me a lot, mentorship, going to sales with my mentor, good training, support, but I got none of that. They told me I would be a financial planet, doing mostly stocks and investments, but it is ALL LIFE INSURANCE SALES. Training for the other licenses will take you around 3 months so unless you're comfortable selling life insurance to friends and family or have zero income for 3 months, do not take this job. I left in just a few weeks once they told me my mentor had left a few weeks before I started. I got no new mentor, just sat at a desk with a training website and that was it. I can appreciate a company that wants you to get things done yourself with autonomy, but this was unacceptable.

Viewing 613 - 615 of 2,389 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at MassMutual

Data Consultant, Pension Risk Transfer

Operational Support Specialist

Strategy Consultant, Worksite

Marketing Transformation Consultant, AI Enablement & Operations