MassMutual reviews

3.5

55% would recommend to a friend

(2,389 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work life balance

Cons

Sometimes hierarchical and decisions take time and consensus.

2.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Strong compensation package as well as benefits. Strong financial backing.

Cons

They do not invest into their new trainees. They mass hire and see who lasts, they do not have one on one training.

1.0
Aug 4, 2023

Frustrating

Recommend
CEO approval
Business Outlook

Pros

Flexibility in terms of scheduling and work flow.

Cons

Infrastructure problems, difficulty getting assistance and difficulty reaching administrators.

Viewing 616 - 618 of 2,389 Reviews

Glassdoor has 2,836 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.