MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Mar 6, 2018

I Have Almost No Complaints

Recommend
CEO approval
Business Outlook

Pros

Benefits, Benefits, Benefits. From healthcare to bonuses, this company understands that their employees work hard and it is rewarded, especially when insightful managers take note.

Cons

Despite the good things, people find things to complain about - sometimes there is a general atmosphere of unhappiness or discontentment, but I don't think it's a reflection of the way things are at MM. That being said, there was a drop in morale following massive layoffs and due to the fact that things are also evolving, sometimes not always for what people perceive to be the best. I think you will encounter negative people in any place, and sometimes they have a reason to be, but being surrounded by it can be discouraging.

1.0
Jul 10, 2017

Vindictive, Backstabbing, Unprofessional, Petty,Extreme bias

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ted talks and Fortune 100 compny looks good on your resume. Thats about it.

Cons

Where to start... the team I work on has the most negative, energy sucking, vindictive individuals I had ever worked with. Specifically my supervisor and her favorite employee. She would regularly bad mouth people on the team and speak about personal, confidential information, out loud, to her sidekick (her favorite on the team due this employee's knowledge, because without this individual my supervisor would be SOL). A few of the rest of us are in ear shot so we hear her talk about how she wants to get people fired, how she feels about people's reasons for taking FMLA, or even just sick/personal days. One time, she even questioned an employees bereavement (out loud) when the employees father died. She has pitted team members against each other, and regularly reveasl employees' personal situations to the team, and laughs about it with her sidekick. Also, if you do not have kids, there is no leniency offered to you. She has an extreme bias when it comes to employees with kids vs employees without. Having to leave early, come in late or take personal days are approved with a smile. If you don't have kids she feels there is no reason for personal days or flexibility with your shift. She and her sidekick always have ulterior motives. If they don't like you, they will find a way to turn people against you, specifically your team and management. She is so unprofessional that I cannot believe she is in this position. She has told blatant lies about employees and is extremely petty. The team know it all gets special privledges, comes and goes as she pleases, gets bonuses she doesnt deserve, and mostly because she has 3 kids and the manager would be lost and not survive eithout this employee's help. For the pennies it pays, it's not worth being on such a cheap team. 5 cannot wait to start my new job. Worst experience of my life

1.0
Apr 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Health, vision, dental, 100% match on first 5% of 401(k), and a 5% pension. Also a bonus based on your performance.

Cons

Poor management. They are more worried about micro managing than teaching and helping employees grow. They want you to be a robot instead of helping customers with their issues.

Viewing 61 - 63 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.