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      MassMutual

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      MassMutual reviews

      3.5

      55% would recommend to a friend

      (2,389 total reviews)
      avatar

      Roger W. Crandall

      73% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Apr 24, 2022

      Top notch

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ethical company. Great leadership. Challenging work.

      Cons

      Not a lot of offices. Mostly concentrated in New England area

      2.0
      Apr 21, 2022

      Know your value and options before starting here

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee Appreciation Day was nice. They brought in several food trucks and all the food was free.

      Cons

      Much of the technology is antiquated and management is adverse to change. I was part of the retirement services sell off to Empower and we were all lied to by the CEO and senior management. Roger Crandall is not a very effective leader and does not communicate clearly. Many of the employee meetings there are answers that he clearly was going to get, yet he was never prepared. Also, I would not consider the pension as a plus. You have to be employed at least 3 years there in order to get anything. There’s also a 3 year vesting schedule on the company match. I lost my pension and 20% of my company match due to the acquisition and the company would not round up my vesting. For my position and many others in retirement services were much lower than the industry average. The company uses pension as a way to adjust for salary.

      Viewing 643 - 645 of 2,389 Reviews
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      ReviewsMassMutual reviews

      Glassdoor has 2,836 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.