MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

On the plus side, the benefits, especially those focused on well-being are strong and the company is full of many kind, hard-working, intelligent employees.

Cons

Many managers operate out of fear of their leaders and subscribe to the "that's the way we've always done things" mentality. Implementing new ideas is tough, and sometimes looked at negatively - almost defensively. Not a very supportive atmosphere, although they do a great job of pretending to be. MassMutual *tries* to be inclusive, but have room for improvement. They seem to prefer talking about how inclusive they are vs listening to employees whose experience is not that at all.

3.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, flexible, good place to work

Cons

Got rid of remote work, it’s an hour commute for me

Viewing 73 - 75 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.