MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 22, 2025

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment. Loved working there.

Cons

None. It was a great place to work.

1.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

There are a lot of kind, helpful, intelligent, and hard working people across the company. Unfortunately, none of those folks are part of the executive leadership team, and simply prisoners of that groups incompetent process.

Cons

The CEO who openly stated in a town hall that he’s “not a culture person”. The CTO, who has their handler advise people that direct eye contact makes them uncomfortable and should be avoided - never mind that he has zero concept of how the industry actually operates. A COO who has literally done nothing but make under qualified nepotism hires and empowered “yes” people because his fragile ego can’t handle differing opinions. Pair that with the toxic culture of fear that’s been created over the last few years, incompetent decision making that results in hemorrhaging of money/talent, and CYOA reports at the drop of a hat, and you have an opportunity to set your professional trajectory back 5-10 years.

1.0
Sep 20, 2025

bleh

Recommend
CEO approval
Business Outlook

Pros

OK benefits, decent product options

Cons

Poor leadership, really hard to start, predatory colleagues who try to take you down - their business model is basically hire a bunch of people, get them to write their closest family and friends, then when they leave keep collecting premium and do it again to someone else. That's how they grow their business.

Viewing 76 - 78 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.