MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
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Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jul 30, 2025

Unstable executive leadership

Recommend
CEO approval
Business Outlook

Pros

Longstanding company seems to have good hold on the insurance market

Cons

Worst executive leadership team, especially in the technology department. Have no clue on what the work "strategy" mean. Always tactical.

Viewing 91 - 93 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.