MassMutual reviews

3.5

55% would recommend to a friend

(2,384 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Apr 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Owner by customers with high financial strength and private ownership of OppenheimerFunds. Growing faster than peers. Engage in some charitable giving.

Cons

Headquartered in western MA with a culture of bureaucracy and low autonomy of decision. Silo mentality and although offer protection, savings, investing and retirement solutions - customer experience is terrible with zero holistic view in a self service portal.

1.0
Mar 2, 2016
Recommend
CEO approval
Business Outlook

Pros

they had a gift shop on site, overpriced but still. and a creit union

Cons

impossible to move up, all the extras constantly being removed from schedule due to under staffing. not enough training. management are catty and this place is notorious for nepotism.

Viewing 97 - 99 of 2,384 Reviews

Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.