Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      MassMutual

      Is this your company?

      MassMutual reviews

      3.5

      55% would recommend to a friend

      (2,384 total reviews)
      avatar

      Roger W. Crandall

      72% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Oct 14, 2015

      Financial Services Professional - Extremely Unprofessional

      Financial services professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you're an experienced agent with a book of business then this is a good job for you.

      Cons

      If you're just starting out from college then it's extremely difficult. If you do decide to take this track, then you should have very rich parents or grandparents willing to let you handle your money. They give you zero leads, shotty one week sales course, and absolutely no capital to start your own business. Also there is a bimonthly charge of $70 for legal counsel insurance. The general agent leads you to believe that this is covered in all of the expenses covered by the agency. Lastly, you are NOT a financial advisor. You are a salesman. Don't let the interviewer lead to believe differently.

      4.0
      May 22, 2014

      Great company, terrible local management

      Career agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      MassMutual is a great company w. very competitive products and services.

      Cons

      Local mgt. for the Raleigh-Durham agency simply cannot be trusted at all. Very adept at going back on their word and burning bridges. With a flame-thrower.

      4.0
      Mar 6, 2014

      Great Company - Excellent Leadership Team - Cares About Employees - Fantastic Trajectory

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart and caring people, generally friendly and helpful co-workers, good benefits, consistently strong results, strategic and forward-looking leaders, highly ethical and values based, gives to the community. Excellent employee services including on-site credit union, cafeteria, fitness center, employee store, dry-cleaner/shoe repair/barber-beauty salon, etc. Beautifully redone common area. On-site, free parking. Competitive pay. Collaborative culture.

      Cons

      Springfield location is not the best - no easy way to get there from the highway. Enfield location is right off the highway, though. Implementing lean methodology across company, and while this makes sense in production areas, it's torturous in knowledge-based areas. While lean tools can be helpful, when over-relied on they slow things down rather than make things better. Also, the move to open seating is ridiculous. Noise is distracting and intrusive and there is no privacy. The intent is to foster collaboration, but people just put on headphones so that they can concentrate. Collaborative culture can slow down decision making at times.

      Viewing 100 - 102 of 2,384 Reviews
      Related searches: MassMutual jobs | MassMutual salaries | MassMutual benefits | MassMutual interviews | MassMutual conversations
      ReviewsMassMutual reviews

      Glassdoor has 2,830 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.