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      MassMutual

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      MassMutual reviews

      3.5

      54% would recommend to a friend

      (2,383 total reviews)
      avatar

      Roger W. Crandall

      71% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jul 20, 2025

      MassManual

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Above average pay and benefits. Free food

      Cons

      I've worked at several investment management companies in my career and the workflows/processes, if they could be called that, at Massmutual IM are the worst I've ever seen by miles. I'm actually embarrassed by how bad the workflows are. Constant meetings that go over the scheduled time where nothing is accomplished. Bottom of the barrel colleagues in terms of intelligence and independence. Extremely long hours due to aforementioned horrific workflows and long meetings. Working here is driving me insane. It is very unclear how, if at all possible, how to move up in your career at MassMutual.

      5.0
      Jul 17, 2025

      Awesome place to work

      Lead fullstack developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The leadership for the Product and Operations group is amazing and is very forward looking with an impressive vision for the company and for the new products being built. Along with that the leaders are kind and very understanding leaving the employees feeling welcomed and human.

      Cons

      Sometimes have had difficulty narrowing down who is the owner of a certain part of the product since the org is so big.

      2.0
      Jul 14, 2025

      It’s Okay

      Customer care associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Great training program

      Cons

      In the call center you are solely a number and you will only be accounted for as your metrics

      Viewing 100 - 102 of 2,383 Reviews
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      Glassdoor has 2,829 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.