Pros
Opportunity to learn a lot about the insurance industry especially as a "Big 4" life insurance company. rewarding to work for a Fortune 100 company. compensation okay if you are in sales or commission-participting position.
Cons
Extremely toxic work culture. Majority of those in management should not be in those positions making strategic decisions for the company. You will only move up if you play politics- skill is essentially meaningless. They do not promote furthering your education. They have gone through considerable layoffs and acquisitions that failed. Most internal operation positions are viewed as replaceable to management and you will be treated as such. The company also works with extremely outdated technology- the customer service department still has to access records through DOS platform. While the life insurance product they offer is top tier in the industry, they also train their career agents that it is the only solution to every client's needs rather than part of the solution. I have seen many shady practices from agents encouraged by massmutual's incentive program. avoid this company at all costs, not worth it.
