MassMutual reviews

3.5

55% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 25, 2009

dont bother.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Allocated vacation time is wonderful. Employee services, ie bank, pharmacy, salon, gym, are located inside the building. well known name; everyone knows someone working at massmutual.

Cons

The annual review process is stress inducing and nonsensical. The guidelines are ambiguous. The gathering of solicited feedback on employees creates a popularity contest environment. Location is awful: crime-ridden neighborhood and broken streets. Thankfully, the company installed serious security measures to protect the employee and company property. HR mediates with bias- the outcomes are rarely in the employees favor. many senior managers are micro managers who lead by fear and intimidation.

1.0
Nov 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Potential, create your own income, get paid for the work you do

Cons

no support, you are basically on your own while you are working there. They are your best friend when you are selling, but will stab you in the back if your levels come down even one bit. management will only help you if you are making them money. they do not want to invest time in new employees to the business and there are several question marks as far as your compensation where they seem to hide information from you and do not give clear answers

2.0
Oct 11, 2008
Recommend
CEO approval
Business Outlook

Pros

MassMutual has one of the best benefits package in the Fortune 100 group. Tuition reimbursement is upto $8500 if you are in an accelerated degree program, or $5000 otherwise. There is no management or HR approval needed for undertaking any study. The pay is also above-average in most job categories. Being a mutual company, they are rather stable and do not indulge in haphazard reorgs. The work culture varies by the functional area, but if you are in IT expect to work long hours. The place if full of people who have worked here for 20-30 years and if you are even just mediocre, you can easily survive here if you don't piss off the people who matter.

Cons

This place is a complete bureaucratic mad house. There is red tape everywhere you go and the culture is ultra-conservative. Watch every word that you speak in the first few years as things get political very easily. There are strong cliques of workers who have been around for more years than you may have lived and most of them are just lazy parasites who collect their paychecks every two weeks and are waiting for retirement day. The opportunities for career advancement are slim to none unless ingratiation is a part of your skillset and you can handle the disgust of brown-nosing the big cheese everyday. Not saying this with any prejudice, but if you are Irish Catholic, you will do well very well here. If you a person of color or a foreigner, expect the looks though on the face people will be polite.

Viewing 166 - 168 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.