MassMutual reviews

3.5

55% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 12, 2010
Recommend
CEO approval
Business Outlook

Pros

MassMutual provides unlimited room for growth. Advisors may build their practice in virtually any market of their chosing (small businesses, retirement planning, family protection, special needs, women's businesses, LGBT ...). Very professional environment, great support, training, and camaraderie.

Cons

Initial earnings may be low, until your client base is established. High turnover rate, which is expected with ANY commissioned sales position. Most who make it past their first year are very successful thereafter.

1.0
Jun 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Job performance is rarely defined or assessed...so it's hard to fail. Very socialist compensation since the only way you can reward the high performers is to slam the low performers. Since this is a company that abhors conflict or honesty, that means almost everyone gets the same salary increase. So, you're just stupid if you work hard or long hours.

Cons

Why would you work where you can't get promoted on merit and aren't rewarded unless you suck up to the kings? If you are a technical expert, no one cares. You have to manage people to get promoted. There is NO room for really valuable technical contributors. Stay away from actuarial (bunch of arrogant power mongers who passed exams in the 1970s and know nothing about current products and methodologies), IT (they demonstrate day in and day out that they don't know and never knew how to write a program, to test programs methodically, write specifications, or manage others who do know how to perform IT tasks!), financial planning (let's just say that if no one believes your long range plan and that's only a 2 year projection, you are really bad) , or accounting (manual band aids are the solution to everything and no one knows how to checks the results for reasonability. They just get someone from every contributing area to sign a statement that their little piece is right!) jobs. No one where this company is going. The strategy is to sell more. Ideally sell more whole life, no matter the cost.

Viewing 163 - 165 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.