MassMutual reviews

You need a book of business or clientele to get a head start. Not enough training.

Much of the technology is antiquated and management is adverse to change. I was part of the retirement services sell off to Empower and we were all lied to by the CEO and senior management. Roger Crandall is not a very effective leader and does not communicate clearly. Many of the employee meetings there are answers that he clearly was going to get, yet he was never prepared. Also, I would not consider the pension as a plus. You have to be employed at least 3 years there in order to get anything. There’s also a 3 year vesting schedule on the company match. I lost my pension and 20% of my company match due to the acquisition and the company would not round up my vesting. For my position and many others in retirement services were much lower than the industry average. The company uses pension as a way to adjust for salary.