MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 17, 2025

Don't go to HR

Recommend
CEO approval
Business Outlook

Pros

Absolutely none, especially how the operate managerially

Cons

File a formal complaint to HR, with plenty of receipts, and see where that gets you

4.0
May 23, 2025

Fractured Company

Recommend
CEO approval
Business Outlook

Pros

MMSD was a great place to work. Very fun, enthusiastic, and entrepreneurial culture initially.

Cons

Lack of understanding and support from corporate upline resulted in missing sales goals, reduced income, and anger/ angst amongst the team.

2.0
May 19, 2025

Large Insurance company

Recommend
CEO approval
Business Outlook

Pros

Excellent insurance and investment products.

Cons

Very few leads considering the size and excellent reputatuion of the company.

Viewing 181 - 183 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.