MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jul 6, 2025

Reputable company, no training

Recommend
CEO approval
Business Outlook

Pros

Reputable company, pleasant co-workers, opportunity

Cons

Severely lacking in training, must access multiple systems to do one thing, no accountability with the Home Office when mistakes are made or incorrect information is given

3.0
Jul 6, 2025

Know the rules

Recommend
CEO approval
Business Outlook

Pros

Great health benefits, wide variety

Cons

You’ll be too busy to use them. If you are an individual contributor you will be asked to do more and more. To survive you must negotiate with every new task they request of you. Hard work will not get you a raise or promotion. Raises are typically only cost of living, not merit-based.

3.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Can be a good starting point for someone trying to get into the field

Cons

Management seems to have no idea what is going on and their “fix it” strategies do more hard than good.

Viewing 178 - 180 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.