MassMutual reviews

3.5

56% would recommend to a friend

(2,392 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,392 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Apr 3, 2018
Recommend
CEO approval
Business Outlook

Pros

MassMutual has set themselves up for success into the future. By purchasing companies like Oppenheimer and having strong investments they are set to be one of the top life insurance companies in the world. They offers fantastic products specifically their life and disability products. They are not captive and allow you to sell other companies. Create your own schedule. Offer great training and conferences to succeed. Strong name. Great opportunity to create your own business. They listen to their agents needs and try to solve them.

Cons

All commission can be very stressful. I had to find my own prospects with very little help from my agency. Very little support from my agency, truly running your own business. Charged for rent, printing fees and more. MassMutual's technology has gotten better over the years but still not up to par with other insurance companies. Underwriting is very strict. The hardest part of this industry is finding clients and I wish they focused more on this piece. Overall MassMutual is a great company but you have to make sure you are with a good agency that sets you up to succeed. Also that will teach you how to prospect and get leads.

2.0
Mar 29, 2018

Manager

Recommend
CEO approval
Business Outlook

Pros

Above market salary and bonus structure, good investment in individual skills for top performers, pension

Cons

Slow to execute and lack of accountability can be frustrating, success is less focused on merit and skills and more based on relationships regardless of performance

5.0
Mar 28, 2018

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Flexible hours are awesome. Also the commission is great. Unlimited resources to help.

Cons

None that I can think of..

Viewing 1831 - 1833 of 2,392 Reviews

Glassdoor has 2,839 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.