MassMutual reviews

3.5

55% would recommend to a friend

(2,389 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Oct 4, 2017
Recommend
CEO approval
Business Outlook

Pros

This company is trying to become more modern. They have relaxed the dress code, started offering some assistance to mothers and made a small gym at the Phoenix location. They are trying to make the site better for their workers. I do feel that they deliver true to their word about putting the customer first and really trying to provide them the best service possible. Plenty of opportunity for advancement if you put in the hard work and time, career development and involvement options as well.

Cons

You put in a lot of work that feels like it goes unnoticed. There is constant change and conflicting goals between senior leadership. Salary feel well below the average for how well they state the company is doing. Flaws in processes and gaps between the different segments. Clear distinction between the younger workers and the tenured individuals.

4.0
Oct 3, 2017

Brilliant team!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team with very talented people working

Cons

Heavy workloads and tight deadlings

5.0
Oct 3, 2017

Great place to work

Recommend
CEO approval
Business Outlook

Pros

great management style and amazing work place

Cons

long work days and too much stress

Viewing 1870 - 1872 of 2,389 Reviews

Glassdoor has 2,836 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.