MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Feb 7, 2025

Underwriter Consultant

Recommend
CEO approval
Business Outlook

Pros

Benefits package - maternity leave is fully paid Supportive coworkers

Cons

Lack of career growth for remote employees No operational strategy Cost efficiency = layoffs Antiquated technology

2.0
Oct 29, 2024

Behind the times

Recommend
CEO approval
Business Outlook

Pros

Some of your team and leadership there are cool

Cons

If you live near the home office you will have to go in to the office 3-4 times a week, the system and technology available are at least 10 years behind. Your success is dependent upon your training and your consultant. There are way too many differences in opinions on how things should work instead of just following the procedure

2.0
Jul 15, 2024

Slow as molasses

Recommend
CEO approval
Business Outlook

Pros

Good place if you want to chill and retire

Cons

Its like the state government, moves very very slowly. Just keep opening those JIRA tickets.....and wait and wait and wait...

Viewing 187 - 189 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.